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For assistance with online orders, tracking a package, returns, or any information related to an order you placed on, call or email a customer service specialist who can address your online order questions and comments.

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Monday-Friday: 9:00AM-5:00PM EST
Saturday and Sunday: Closed


1-800-SEW-TRUE (739-8783) or 1-212-239-0414.



Mailing Address

Sew True
447 West 36th Street
New York, NY 10018

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Please send your name or company name, address, and phone number to the following link to receive the latest Gutermann or Maxi Lock color-charts. Phone number is for account identification purposes only. You will not be called.

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